Personally, I hate being deceived…especially by a dishonest foreigner working for a big retailer who feels “justified” if never caught in the act.

This week we were about to send a huge deposit and ship our client’s products to them. But as coincidence would have it, we also hired one of their category managers to join our Shanghai ops team.

She said they don’t pay vendors. So we looked into it.

Shanghai is one of the “smallest” towns I’ve ever lived in. Your reputation can make or break you (and the truth is hard to hide.)

In literally MINUTES, multiple industry friends sent us snapshots of private chats with their accounting department making excuses for non-payment…dating all the way back to June 2019!

Of course I confronted them. They didn’t even deny it. Instead, they sent a link showing an investment that would make the situation better.


#China #Tmall #Taobao #Deception #Reputation #Ecommerce #HonestyIsTheBestPolicy