This year’s opening keynote by Gerald Ratner was simply brilliant. A rare combination of self deprecation, the hero’s journey and superlative humor.

If you can find the replay, well worth the time. Thankfully, I didn’t have to follow him on stage!

But it was the right tone to kickoff an event that has kept its promise of being big and meaningful.

Well done Laurence Guy and the Retail WIthout Borders team!

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