In the realm of AI, the sudden popularity of DeepSeek is like a stone thrown into a calm lake. Previously, most people were only aware of AI’s existence without understanding its intricacies or recognizing its practical applications in daily life.
One comment pointed out that while AI news is everywhere, with each topic being grand in scale, the general public struggles to see the connection to their own lives. Looking back at the development of AI, there are few examples that allow ordinary people to tangibly perceive its impact in everyday consumption. Major tech companies’ AI models mostly focus on tool-based products, which are far from becoming essential consumer needs.
However, when you open daily “essential” apps like WeChat, Meituan, and Douyin, you’ll find a mature answer to the question of AI integration—digital humans. Though not perfect, they have quietly taken over late-night livestreams, short video news interpretations, and other areas, seamlessly integrating into our daily lives.
The New Frontier in the AI Digital Human Industry
According to data from iiMedia Research, 42.86% of companies reported a 20%-30% reduction in operating costs after using AI digital humans, while 42.55% of companies reported a 10%-20% reduction.
Applications of Digital Humans Across Various Industries
- E-commerce Sector
The e-commerce industry is one of the hotbeds for digital human applications. Digital humans can serve as virtual customer service agents, providing 24/7 support and quickly responding to user inquiries and needs. Through natural language processing technology, they can understand user questions and provide accurate answers, enhancing service efficiency and user satisfaction. Additionally, digital humans often act as virtual spokespersons or livestream hosts, helping companies reduce marketing costs. They can offer shopping guidance, product searches, and even supply chain solutions, analyzing international trade environments.
- Financial Sector
In the financial industry, digital humans can assist users with account inquiries, loan applications, and other operations. One bank reported a 40% increase in customer service efficiency after piloting digital humans. Using natural language processing and speech recognition technologies, digital humans can accurately capture customer intentions and needs, providing timely and precise responses. This application not only boosts service efficiency but also reduces labor costs. Moreover, digital humans can offer financial consulting, risk assessment, and investment advice, creating personalized financial plans for users.
- Healthcare Sector
Digital humans are also increasingly being used in the healthcare sector. They can provide basic health consultations and appointment services, such as symptom analysis and medication information queries. One hospital saw a 50% increase in online patient appointments after implementing digital humans, alleviating hospital pressure and reducing patient wait times. Digital humans can also serve as a bridge between patients and doctors, facilitating remote medical consultations and health management. Additionally, they can simulate various symptoms and signs for medical training purposes, offering doctors practical experience and serving as diagnostic aids by analyzing patient data to provide diagnostic suggestions.
In this rapidly changing era, technological waves continue to surge, with AI virtual human livestreams emerging as one of the newest and most promising frontiers. They not only transform traditional entertainment methods but also bring unprecedented opportunities for profit across various industries.
